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Exciting New milk + honey Online Options

December 12, 2011

If you’ve been to milk + honey recently or have an appointment scheduled in the coming weeks, you may have noticed some changes in our processes. In some cases we’ve been a bit slower at scheduling your appointment or checking you out as our concierge staff learns to master the new system. We truly appreciate the patience you’ve shown.

With that said, we are very excited about the new system because of the many benefits it will offer you:

Better Email Communication
In the past, we offered limited email confirmations. With our new system, you will receive an email immediately after you schedule your appointment, and then again about 36 hours prior to your appointment to confirm. The new confirmation email offers a simple link that allows you to confirm the appointment with a single click rather than having to reply to our email. These emails also include links that will automatically put your appointment into calendar apps, such as Outlook and iCal.

If for any reason you would prefer not to receive any email communications from us, we’ll be happy to confirm by phone, and will remove you from all email lists.

Online Account Management
Our new system also allows you to manage your own milk + honey account online. From our online portal, you will be able to:

  • • View future and past appointments
  • • Review product purchases and place online orders
  • • Confirm or cancel upcoming appointments
  • • View your series or milk + honey memberships
  • • View your VIP point balance
  • • Purchase popular products that are available at the spa as well as series, memberships, and gift certificates

Over the next few months, we will also start to offer online booking of certain treatments, allowing you to schedule your treatments from a computer or smart phone.

As a bonus for using this system you will earn 1,000 VIP points for creating an online account. Keep in mind that this is a new system, so data only goes back to December 2011. We’re confident this system will become more and more useful with time.

Online Gift Certificates
Just in time for the holiday season, we have a new system to purchase gift certificates that can be emailed or printed instantly. If you are looking for a beautiful instant gift certificate, click here. If you prefer to have a gift certificate mailed to you or yours, please click here. Don’t forget that we have special Holiday Packages for you to enjoy as well.

We truly appreciate your patronage and hope our new system will enhance your experience with milk + honey. If we can be of any further assistance, please let us know.

Uncategorized

milk + honey Fan Favorite Employee Winners

December 2, 2011

The votes are in, we’ve checked them twice, and thanks to you, we have two Fan Favorite Employees at milk + honey.

We received dozens of nominations for our massage therapists, stylists, nail technicians, estheticians, and concierge staff. Our clients recognize our employees every day by making requests the next time they visit milk + honey. Our quarterly Fan Favorite contest is a chance for our clients to nominate their favorite.

The two Fan Favorites are Mercedes (nail technician) and Paul (massage therapist).

Here are just a few of the wonderful things you have to say about both.

Mercedes:

My mom and I always come to see Mercedes together – and it feels like she’s one of the family! She is lovely to talk to, great with pedicures, and makes everyone around her feel comfortable. I recommend milk + honey to all of my friends – and then go further and tell them to go see Mercedes.

Paul:

There isn’t enough room in this box to fully explain why I. Love. Paul. and recommend him to anyone who says anything about massage, ever. He’s calm, quiet, and professional, which makes massages with him even better. I honestly am not sure I can continue to stay employed without knowing I can schedule massage time with him on a regular basis!

Admit it. Those glowing reviews have you excited to get back in to milk + honey. Check out our fantastic menu of nail services and massages. We want to thank everyone for voting. milk + honey can feel the love!

Uncategorized

milk + honey Holiday Hours

December 2, 2011

milk + honey does not want you to miss your parties or presents, and we also don’t want you to miss us during the holiday season!

Here are our holiday hours for each location:

2nd Street District (spa)
Dec. 24: 9-5
Dec. 25: closed
Dec. 31: 9-9 (regular hours)
Jan. 1: 11-9

2nd Street District (salon)
Dec. 24: 8-5
Dec. 25: closed
Dec. 31: 8-5
Jan. 1: closed

Hill Country Galleria (spa + salon)
Dec. 24: 9-5
Dec. 25: closed
Dec. 31: 9-9 (regular hours)
Jan. 1: 11-9

Arboretum Market (salon)
Dec. 24: 9-5
Dec. 25: closed
Dec. 31: 9-5
Jan. 1: closed

• Don’t forget to check out our 2011 Holiday Specials and Packages.

• Need help finding the perfect gift? Check out the 2011 milk + honey Gift Guide.

Old Post

Dry Weather + Dehydration + Your Skin

November 30, 2011

Shayna is one our fantastic Estheticians at the Hill Country Galleria milk + honey spa. She has been working in the field of esthetics for more than four years and truly loves skincare!

Dry Weather, Dehydration, Allergy Season, Hyaluronic … and You!

Cooler, drier weather is upon us! While the cooler weather is fantastic, the added dryness will bring out different issues for our skin such as increased dryness and a lot of times severe dehydration. Dehydration is sneaky because it is not so easily spotted like dry or oily skin. One can still be oily and extremely dehydrated, especially if using products that can be drying like acne products. Another huge factor this time of year (or year round possibly) is allergies, and we are heading directly towards cedar fever! All those great allergy medications that allow us to breathe and to function while coping with allergies severely dry out the body.

It can be very easy for the skin to become out of balance and dehydrated with so many possible factors this time of year. Signs that you are dehydrated include skin that feels tight or is easily irritated, flaking, and developing fine lines.

In light of all these possibilities for skin and body dehydration, I highly recommend using a hyaluronic serum topically for the skin. Also, absolutely increase your water intake as much as possible to help the body cope with the drier weather. This is especially true if you have to take some allergy medications. You cannot drink enough water after taking those guys!

Inventive’s Anti-Aging Hyaluronic Serum is fantastic for dehydration! Hyaluronic serum holds up to 1000 times its weight in water and the body makes it naturally, so it is very compatible with our skin and absorbs quickly for immediate relief. Hyaluronic acid is able to penetrate deeply into the skin and it helps to smooth and plump fine lines from the inside while supporting the skin’s collagen production, making it very effective for dehydration and anti-aging as well. It is also non-comedogenic so it will not make your skin breakout. That makes this product great for everyone, including those prone to breakouts! Hyaluronic serum is great for post-peel as well since it speeds healing by supporting the skin with hydration.

Uncategorized

The milk + honey 2011 Gift Guide

November 26, 2011

Want some gift ideas for a special someone? milk + honey is here to help. Read on for gift ideas for each personality in your life.

gift certificateAll of these spa treats may be purchased right from your computer, and you can even print or email your gift certificate immediately. You may also place your order by calling 512.236.1115 or dropping by any of our locations.

At milk + honey we know that it feels great to give and it feels even better to receive. This year when you purchase $500 in gift certificates, we’ll give you an $80 bonus. (We won’t tell anyone if you keep it for yourself!)

Planning a Holiday Party?    

Make it even better with milk + honey. We can add some relaxing fun at your holiday party, or you can bring the party to the spa. Email [email protected] for more ideas to liven up your party and relax your guests!

For the Lover of All Things Spa

09 02 Couples TreatmentBetter than Bacon of the Month Club, our annual Spa Subscription is the ultimate gift that will change someone’s year instead of their waistline. The process is easy- on the first day of the month, we will charge a card on file for that month’s massage (our Spa Subscriptions save 15% over a la carte selections). We will contact the Subscription holder if they haven’t scheduled that month’s appointment by the 15th. You can even include gratuity so they can breeze in and float out without ever having to reach for their pocketbook. Any of our services can be turned into Spa Subscriptions. Just call us at 512.263.1115 or email us for more details.

courtesy: LoneStarMike

For Mr. Mom    

Our Hit the Trail Retreat is perfect for the runner, golfer, or tennis pro in your life. He’ll enjoy a 60-minute Sports Massage to soothe sore joints and muscles, followed by a Buff + Go Manicure and Pedicure plus 15 minutes of extra foot massage. To make sure that his skin stays safe in the sun, he’ll leave with CosMedix SPF 30 sunblock. $199. Buy Gift Certificate

For the Girl on the Go!  

Is she too busy for the spa? Not with these quick, yet thorough spa treats for the gal (or guy) on the go:

The Ultrasonic Facial is an advanced skin rejuvenation system for glowing, radiant skin. This treatment is a particle-free dermabrasion system that helps Spa Partisans of all ages and skin types reclaim their radiance. $95. Buy Gift Certificate

The Buff + Go Mani and Pedi includes light nail and cuticle maintenance and a buff to shine. $55. Buy Gift Certificate

For the Spa Newbie  

Our Holiday Mini Retreat includes two of our most popular treats, so the new Spa Partisan can comfortably find his or her favorites. This package includes a 60-minute Lux Massage and our Signature Facial. $169.

For the Longhorn Fan 

Every ‘horn loves a Sports Massage. He’ll leave feeling like he scored the winning touchdown. It’s a full-body, Swedish-style massage which incorporates deep stretching. Particularly useful for treating sports injuries and relieving stress. $105 to $170. Buy Gift Certificate

For the Love Birds

Give the blushing bride and groom (or bride and bride, or groom and groom) our Backrub 101 and they’ll both learn how to give a great back and neck massage. After they each receive a 30-minute lesson, the lucky duo will each receive a 60-minute Lux Massage in our couples’ room. Two hours for $290Buy Gift Certificate

For the Girl Who Has it All 09_06_Partisan_thumb(and still wants more!)

Indulge the woman in your life with a series of her favorite service. Bundles of 4 or more are available for 10% off regular prices. Buy Treatment Series

Santa’s Little Helper

Want something from Santa, but don’t know how to ask? [email protected] is here to make all of your dreams come true! Send a wish list, and the contact info of the person who needs a hint, and we’ll take care of the rest!
Don’t see what you are looking for? You may purchase Gift Certificates for any denomination, instantly, by calling us or clicking here.

Special milk + honey Gifts

You can pick up any one of these fantastic gifts at our milk + honey locations or purchase online.

  • robe• milk + honey Robes feature a durable, yet extremely smooth SILKY microfiber outer shell. This is complemented by a super soft and absorbent terry liner. $95. Buy online
  • • Clarisonic Mia
    The Sonic Skin Cleansing System uses a patented sonic frequency of more than 300 movements per second to clean, soften and smooth your skin. In just 60 seconds a day, the micro-massage action cleans more than twice as effectively as manual cleansing. $149. Buy online
  • • Revitalash Holiday Gift Box
    Revitalash Eyelash Conditioner and Raven Mascara come wrapped in a beautiful foiled gift box. A gift any woman would love! Designed to both beautify and nourish the eyelashes. $98. Buy online

  • • Red Flower is a sustainably-sourced body care line that celebrates simple experiences through flowers. milk + honey is in love with four fragrances- Ocean, Italian Blood Orange, Icelandic Moonflower, and Japanese Peony. This line is 100% biodegradable and free of toxic ingredients. milk + honey carries the sea salt scrub, lotion, and body wash. $20-$36. Buy sea salt scrub online. Buy lotion online. Buy body wash online.

  • KOBO Pure Soy Candles
    Kobo candles are made of domestically grown sustainable soybeans. This creates the cleanest burning medium and excellent level of fragrance yield. Cotton wicks provide a pure and clean flame. Kobo candles are not only created using environmentally friendly materials but they do not pollute the home either. $33.
News

RISE Entrepreneur Spotlight: Alissa Bayer, Founder of milk + honey spa

November 16, 2011

RISE (Relationship & Information Series for Entrepreneurs) put the spotlight on Alissa Bayer, founder of milk + honey spa, and once again she shined. Here is an excerpt of the interview. You can read the complete interview here.

Entrepreneur Spotlight:
Alissa Bayer, Founder of milk + honey spa

How did you come up with the idea for milk + honey?
When I decided to launch milk + honey, I knew I wanted to do something that made people feel good. I considered a wide range of business ideas (that’s the entrepreneur in me!), but ultimately everything about doing a spa felt right. It’s easy to get up everyday knowing that we are helping our clients relax, improve their confidence, health and overall well being. It’s a great feeling.

What obstacles have you faced with your start-up, and how have you overcome them?
There were many, many obstacles put in my way when I launched milk + honey, as well as during our path to growth. There were funding issues, location issues, the fact that I didn’t have any spa or salon experience under my belt, to name a few. If you are going to be an entrepreneur and more importantly a successful entrepreneur, you must be determined and tenacious. I simply do not take “no” at face value, nor do I let an obstacle deter me. Until every possible avenue has been exhausted, I will not give up on a goal.

Where do you turn for motivation?
If you are following the dollar and not your heart, success will likely be an uphill battle, or at least require a lot more “work.” Do something you love, and success will easily follow.

You can read the complete interview here.

Massage, Wellness

Finding the Balance With Your Massage Therapist

November 14, 2011

Matt is one of our fantastic massage therapists at the downtown milk + honey spa. In this article, he discusses the benefits of finding a balance with your massage therapist.

Finding the Balance With Your Massage Therapist

When it comes to massage, it really does come down to different strokes for different folks. The give and take inherent in any bodywork exchange reminds me a lot of a dining experience. The menu outlines your options, for which you have a provider, and you mostly understand what to expect. But the entire exchange is predicated on those expectations. Generally speaking, a successful exchange occurs when a chef’s expectations match or exceed that of the diner.

Have you ever gone to dinner with a friend, ordered the same thing as one another, and had totally different reactions to the experience? How did that happen? Presumably the same hand is behind the creation of both dishes, presumably creating from the same ingredients under the same conditions of production.

I bring it up because something similar plays out throughout the entire duration of any service at the spa. I do not mean to suggest there is no such thing as objective standards in the realm of massage, or facials, or dining, but I would like to point out that the energies playing out during any service in the spa is subject to the influence of both the personal preferences and expectations of the client and the practitioner.

Basically, though it would be pretty rare and represents an extreme case of the phenomenon, you could have a wonderful service and thoroughly hate it at the same time. The case of harmonizing expectations or assumptions is a constant factor for any exchange between a client and a provider. You and a given therapist may never really click, but an intelligent consumer of services may be able to control the quality of the service they receive to the extent that they can identify this constant.

I only bring this up because of how it enable diplomacy. I think most people live their lives based on assumptions. We have to base our actions on assumptions because we would never get anything done if we didn’t.

If we begin at the most convenient case, it would be a case where two people have mutual goals for the exchange. In this case let us assume that the practitioner and client both want the client to receive a great massage. The practitioner assumes a great massage satisfies certain requirements, and the client does as well. Those assumptions may or may not match, and that will create an experience of harmony or disharmony.

Different Strokes for Different Elefolks courtesy of w00kie

What the two parties are selecting for their wish and action could be as separate as day and night. Some of this is inherent in the vagueness of the language. Take a client that “just wants to relax.” If I work on them the way my body would need to be worked, they may not be happy. I cannot relax if someone is just petting me like a cat and talking my ear off. I want quiet, variety, medium deep pressure, and if I’m honest, I want some knots worked. Swedish isn’t relaxing to me, but I find conservative deep tissue massage extremely relaxing, while too much is … simply too much.  I also do not think it is that relaxing to have an overly clinical massage that doesn’t have any art in it. I like a little yin with my yang, and I feel like a good massage leaves me feeling better for the week, not just the day.

Not all of my clients agree. Some of my clients want to be worked briskly and lightly, others want to feel like they are stepping down from a raft that has been gently bobbing up and down when they’re done, and on occasion my clients cannot relax unless I bury my knee in their back.

Practitioners can vary the speed, depth, rhythm, approach, priorities, and techniques in a given session. They can even change the music or temperature of the room. Most of them cannot read your mind, and even your body language may be hard to read.

The client on the other hand, may be rightly concerned about hurting the therapist’s feelings, which contributes to the quality of work they do. So, what should be done if their expectations fail to harmonize?

If it is in the beginning of the session, you can wait and see. I have seen many therapists change their “tone” for lack of a better word, based off what they feel. Personally, I will not go deep into muscle tissue without trying to warm it up a bit first. If the session is not meeting your expectations, identify what it is you would rather not experience, and then lie about it.  No really, “That feels good, but…” Then reveal the truth in the form of a question, “Can you slow it down?” Basically what you will be doing by adopting this approach is building rapport with your therapist in such a way that it builds harmony. I mean, if you’re nice about it.

You are allowed to reiterate or clarify your goals, “I appreciate the attention to that area, but it’s a little overwhelming, and I really just want to zone out.” You are also allowed to change your mind about what you want, and you can redirect your therapist based off of what you have felt so far. “It feels really good when you work that area like that, will you hang out there?”

Actually, you are also allowed to be really abrupt, abrasive, or obnoxious about it, and a good therapist will try to comply. Let’s face it though, honey’s better than vinegar.

I know it can be tough catching the therapist at the right moment, but I think it is worth the effort to get what you want. There will probably be a small period of adjustment, but if you make the assumption that your therapist wants you to enjoy this, and is talented enough to adjust what they are doing, you may better approximate your experience at the table so that you won’t have to complain about it later.

Massage

What is a Muscle Knot and How to Get Rid of It

November 8, 2011

Today, one of our expert 2nd Street District massage therapists discusses what is a “knot.”

What is a muscle knot?

muscle knot

“What is that thing, anyway?”

I’m always getting asked this question. I’m a massage therapist, and “that sore, crunchy thing” is a muscle knot. But what actually is a “knot”?

Muscle knots are small bumps that commonly appear on the back, neck, or shoulders and usually feel tender or sore when touched. They are comprised of muscle fibers and bands, which form a bump or “knot” when tightened under stress or tension. While knots are the commonly used term among the general public, medical experts refer to these spots as myofascial trigger points, which are classified as either active or latent.

If a trigger point is classified as latent, you’ll only feel pain when the area is pressed. On the other hand, active trigger points can produce random feelings of pain even without being touched. 

It’s important to note that muscle knots/trigger points can also cause pain to radiate to surrounding muscle tissue and even other areas of the body in some cases. For example, a trigger point in your trap muscles (upper back) may radiate pain into your lower back, and it could even lead to pain in a completely different area of the body such as the calves.

What does a muscle knot feel like?

As noted, muscle knots are small bumps that feel painful to the touch. Knots can vary significantly in size, from the size of a pea up to a golf ball or larger. In most cases, you will not be able to see a muscle knot but will be able to feel it when touching the area. Muscle knots will feel swollen and tense compared to the surrounding area. When feeling around to find muscle knots, it’s important to be gentle because aggravating them can lead to more inflammation and discomfort. 

Where do muscle knots occur?

Muscle knots can occur anywhere in the body where there is muscle or fascia (connective tissue). However, the most common places we see muscle knots develop are:

  • Neck (typically on the sides)
  • Shoulders
  • Back (upper and lower)
  • Buttocks
  • Legs (quadriceps, hamstrings, and thighs)
  • Upper arms

photo by woodleywonderworks

What causes muscle knots?

It would probably be more accurate for me to say that no one really agrees on every aspect of what constitutes a knot, how you get knots, and how to get rid of them. However everyone agrees that a knot forms in muscle tissue. This includes connective tissue such as fascia and tendons. Blood almost certainly plays a role, as does our nervous system. They are raised from the rest of the surface, and sometimes they are tender.

The most common causes of muscle knots are:

  • Stress and anxiety
  • Overexertion (such as overdoing it while exercising)
  • Poor posture
  • Sitting for too long
  • Unhealthy eating
  • Dehydration

As noted, knots tend to form in stressed or damaged muscle. Overdoing it in the gym or on the trail will certainly aid this, but most massage therapists I work with are more inclined to find knots in muscles associated with desk work. These associate with the commute and compute postural distresses of holding your head and arms away from your body for too long.

Knots, as we vaguely understand them, are also likely to form in individuals who are stressed or have high anxiety. I don’t mean to overstep my scope of practice here, but I will simply observe that people undergoing emotional stress due to family, career, or other life events may be more likely to develop knots as a result of the physical manifestation of that stress in the muscles. I’m constantly hearing, “Oh I keep all my stress in my neck and shoulders.” And I often find knots up there.

If you frequently deal with muscle knots, examine the causes above and see if there are any lifestyle changes you can make to help prevent knots from forming in the future.

What are muscle knots that crunch with massage?

Some knots seem to invest more than one muscle tissue. Comprised of inflamed myofascial layers, and almost always including a concentrated degree of connective tissue, these knots feel gristly, and their size does not predict sensitivity to pressure. These knots tend to sound and feel “crunchy.” I’ve heard this crunchiness comes from either connective tissue build up or from calcium crystal build up.

Essentially, muscle knots have reduced blood flow and circulation, which means toxins can become trapped in these areas. Over time, trapped toxins will solidify in the muscle knot if not dealt with, resulting in hard, crunchy bumps. To get rid of crunchy muscles, you’ll need to break up these deposits by gently massaging the area and encouraging circulation.

How to get rid of muscle knots?

Keeping in mind that muscle knots seem to form in relation to how we use our bodies, I would first suggest taking the time to assess your lifestyle and how you inhabit your body throughout the day. You may be able to change a habit or arrangement so that you don’t form the knots as quickly in the first place.

If you find that lifestyle changes aren’t helping to the degree that you need relief, massage can help get rid of muscle knots.

Most therapists will treat knots of any variety with localized pressure delivered directly to the knot. More sophisticated practitioners, whether from training or experience, will undoubtedly apply different techniques to your knots based on what they feel. Generally speaking, true trigger points respond better to direct pressure than the more gristly “adhesion” knots. Releasing trigger points in this way can relax the entire muscle. Adhesive knots seem to respond better to being “ironed” or “combed” out of the tissue. Sometimes separating one muscle from the other through movement can deal with those types of knots.

If you’re dealing with muscle knots and seeking relief, book a massage with our experienced massage therapists. Massage therapy helps treat knots by increasing circulation and improving blood flow, which loosens stiff muscles and relieves tension. Choose from several types of massages and get a thorough consultation with your massage therapist to address specific pain points. Book now or give someone else the gift of relaxation with a gift certificate.

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