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Winter Storm Resources for Austin, Houston, and Fort Worth

February 19, 2021

Due to freezing temperatures and inclement weather in Texas, this week has been unimaginably tough, cold, and painful, but we sincerely hope that you are safe, warm, and slowly resetting in the midst of many still-present challenges.

We’ve compiled a list of how-tos and valuable resources within Austin, Houston, and Fort Worth to share and utilize as needed.

Prevention of Frozen/Burst Pipe

  1. Keep your water running, especially overnight. Just a light drip from the hot/cold water will serve. ******UPDATE: CITIES ARE NOT ALLOWING YOU TO DRIP WATER FROM YOUR FAUCETS ANYMORE DUE TO LACK OF WATER. PLEASE FOLLOW LOCAL GUIDELINES ON CONSERVATION OF WATER****
  2. Keep cabinets containing plumbing open (move harmful cleaners out of reach of children)
  3. Keep garage doors closed if there are water supply lines in the garage.
  4. Keep the thermostat set to the same temperature both during the day and at night.

How to Thaw Frozen Pipes

  1. If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.
  2. Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will begin to flow through the frozen area. Running water through the pipe will help melt ice in the pipe.
  3. Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove or other open flame device or you will cause more damage.
  4. Apply heat until full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you can not thaw the pipe, call a licensed plumber.
  5. Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze, too.

How to Deal With a Burst Pipe

  1. Know where your water shut off is
  2. Shut off your water at the main water valve.
  3. Electricity should be cut off to the area of the home with water.
  4. You need to prevent mold and mildew buildup so use mops, towels and a wet/dry vacuum to soak up the water.
  5. If someone suspects the water main is broken, report the location immediately so it can be repaired as soon as possible. Signs of a broken water main are water running down the street and buckled pavement.



Warming Centers

  1. @littlepetalalliance is helping people get sheltered in Austin
  2. Austin Stone – North Campus 1150 McNeil Rd. Round Rock, TX 78681
  3. Point Community Church (Pet accommodations – must be crated) 11300 Old San Antonio Road Manchaca, TX 78652
  4. Hope Chapel 1508 Ruth Ave. Austin, TX 78757
  5. Friendship Creekside (Pet accommodations – must be crated) 14455 FM 1826 Austin, TX 78737
  6. Hill Country Bible Church (Pet accommodations – must be crated) 12124 Ranch Road 620 N. Austin, TX 78750
  7. Mosaic Church 12116 Jekel Circle Austin, TX 78727
  8. University Ave Church of Christ (Pet accommodations – must be crated) 1903 University Ave. Austin, TX 78705
  9. Promiseland Church 1504 E 51st Street Austin, TX 78723
  10. Palmer Events Center (Central) 900 Barton Creek Road Austin, TX 78704
  11. Lee Elementary School – CENTRAL 3308 Hampton Road Austin, TX 78705
  12. Murchison Middle School – WEST 3700 N. Hills Drive Austin, TX 78731
  13. Joslin Elementary School 4500 Menchaca Road Austin, TX 78745
  14. If you can’t find a warming shelter on this list, click here to find one that is near you: 



What Where When (WWW) Spreadsheet

  1. Don Juan Taco- 2300 E Cesar Chavez St, as supplies last
  2. Vera Cruz Tacos- The Line Austin Hotel- Congress Austin Hotel
  3. Vaquero Taquero- 104 E 31st St- 11AM-2PM
  4. Free Meals – 607 W 3rd Street #105- 2-5PM
  5. Chi’lantro (2/18/2021 from 12:30-4pm) 1201 Barbara Jordan Boulevard #1460 Austin 78723
  6. Water:
    1. Batch Brewhouse, 3220 Manor Road
    2. Meanwhile Brewing Co, 3901 Promontory Point Dr→ water + electricity to charge phone
    3. Infamous Brewing (Dm @infamousbrewing for exact hours/assistance)

Mutual Aid/Donations

    1. @austinmutualaidhotels (USE THIS FIRST ONE, WHICH ALLOWS THEM TO PULL MORE MONEY OUT AT A TIME)  and @austinmutualaid on VENMO
  • DO NOT USE @austinmutualaid_ IT IS NOT A REAL ACCOUNT
  1. $streetforum on CashApp for Street Forum ATX
  2. @austinpetsalive on Twitter
  3. @atxfreefridge on Venmo
  5. Austin Disaster Relief Network: The nonprofit is accepting monetary donations to help buy gift cards, pay for emergency housing and transportation, and supplies for people impacted by weather-related incidents
  6. Austin Area Urban League: The local affiliate of the civil rights organization is accepting monetary donations to help provide emergency shelter, food, clothing, and other supplies for the unhoused population.
  7. Free Lunch: The initiative has been feeding the Camp Esperanza encampment during the storm. To help their efforts, they’re accepting monetary contributions.
  8. The Austin EMS Relief Fund: The Austin EMS Association is collecting monetary donations for its fund to help feed first responder/medics during the storm.



Warming Centers

  1. Presbyterian Night Shelter @presbyteriannightshelter on Instagram 2400 Cypress St, Fort Worth, Texas 76102
  2. Fort Worth Convention Center 1201 Houston St, Fort Worth, TX 76102
  3. Worth Heights Community Center 3551 New York Ave, Fort Worth, TX 76110
  4. Handley Meadowbrook Community Center 6201 Beaty St, Fort Worth, TX 76112
  5. Diamond Hill Community Center 1701 NE 36th St, Fort Worth, TX 76106
  6. North Tri-Ethnic Community Center 2950 Roosevelt Ave, Fort Worth, TX 76106
  7. Summerglen Library 4205 Basswood Blvd, Fort Worth, TX 76137
  8. Southwest Community Center 6300 Welch Ave, Fort Worth, TX 76133
  9. If you can’t find a warming shelter on this list, click here to find one that is near you: 


  • Water Distribution Sites:
  • Station 9, 2575 Polaris Drive, Fort Worth, TX 76137
  • Station 31, 4209 Longstraw Drive, Fort Worth, TX 76137
  • Station 37, 4721 Ray White Road, Keller, TX 76248
  • Station 38, 13280 Park Vista Blvd., Fort Worth, TX 76248
  • Trinity Springs Middle School (Keller ISD), 3350 Keller Hicks Road, Fort Worth, TX 76244.


Warming Centers

  • Dallas:
      1. Kay Bailey Convention Center Dallas, 650 S. Griffin St.
    1. Addison:
      1. -Addison Athletic Club, 3900 Beltway Drive
    2. Arlington:
      1. Water Utilities South Service Center, 1100 Southwest Green Oaks Boulevard
  • Carrollton:
      1. Newman Smith High School, 2335 North Josey Lane
    1.                 Bring your own food
  • Bedford/Hurst:
      1. Central Junior High, 3191 W. Pipeline Rd., Euless
    1. Cleburne:
      1. Cleburne Conference Center, 1501 W Henderson St, Cleburne, TX 76033
    2. Coppell:
      1. The CORE, 234 Parkway Blvd.
  • Coppell/Carrollton:
    1. -City of Knowledge, 5000 Main St Suite 228b, The Colony, TX 75056 CONTACT: 214-909-4120 for availability and requirements  (Must bring masks; there are socially distanced rooms)
  1. Irving:
    1. The Salvation Army, 250 E. Grauwyler Road Irving 75061
  2. Richardson:
    1. 2519 Custer Parkway (open 24 hours)
    2. First United Methodist Church, 503 N Central Expressway (Open 10am-4pm)
    3. Methodist Richardson Medical Center, 2831 E President George Bush Hwy (10am-4pm)
    4. Richardson Civic Center, 411 W. Arapaho Rd (10am-4pm)
    5. Richardson Police Department HQ Lobby, 200 N Greenville Ave (open 24 hours)
  3. Denton:
    1. Our Daily Bread, 300 West Oak Street Denton 76021
    2.  MLK Jr. Rec Center, 1300 Wilson Street Denton 76025
    3.  North Lakes Rec Center, 2001 W Windsor Street Denton 76205


  1. Lucha Dallas
  2. @mercychefs (Instagram) serving free meals and distributing groceries
  3. North Texas Food Bank
  4. Feed the People Dallas
  5. Camp Rhonda
  6. 106 Mt Nebo Street- starts at 12 PM first come first serve 2/18
  7. Water:
    1. Southlake- Gateway Church, 700 Blessed Way- one case per household (starts 2/19)

Mutual Aid/Donations

  1. @feedthepeopledallas (Venmo)
  2. Lucha Dallas (Venmo: @luchadallas)
  3. Feed the People Dallas (Venmo: @feedthepeopledallas, Cashapp: $feedthepeopledtx)
  4. Cashapp- $SunriseDallas
  5. Venmo-  Sunrise Dallas
  6. North Texas Rural Resilience (Venmo: @ntrr4yall)  Zelle: 940-735-8184 (Name: Lucy Minter)
  7. DFW Mutual Aid (Venmo/Cash App: dfwmutualaid)
  8. Cooperation Denton ( CashApp: $cooperationdenton)
  9. Dallas Harm Reduction Aid (Venmo: @DALLASHRA)
  10. Dallas Stop Evictions (CashApp: $dallasstopevictions)
  11. Help with Laundry- text 469-573-3513 or DM @sayitwithyourchestdtx
  12. Carrollton: DM @nandita.kumar4 on insta for help with food or shelter
  13. McKinney: DM @kashishbastola on Instagram, Twitter, or Snapchat for help with food or shelter
  14. @OurCalling (Instagram): “OurCalling is to glorify God by leading homeless people to Christ and by making disciples on the streets.”
  15. Cook For the Community- 9AM to 9PM Beacon of Light 2604 Harwood St and Warren UMC 3028 S Malcolm X Blvd
  16. SRA DFW (CashApp: $sradfw)
  17. Cooks/Volunteers Needed- 4711 Westside Dr. – call 817-243-7457


Warming Centers

    1. Gallery Furniture, 6006 N Freeway & 7227 W Grand Parkway S
    2. Lakewood Church, 3700 Southwest Freeway
    3. National Association of Christian Churches, 16605 Air Center Boulevard
    4. Copperfield Church, 8350 Hwy 6 N, Cypress
    5. The Foundry UMC, 8350 Jones Road, Cypress
    6. Recreation Center, 4141 Bailey Rd. Pearland
  • Chambers County
      1.  McLeod Park 10717 Langston Dr.
  • Galveston County
      1.  Galveston Central Church, 3308 Avenue O
  • Brazoria County
      1. Freeport Recreation Center, 803 N. Front St.
  • Matagorda County
      1.  Tidehaven High School, 144 FM 1095 El Maton
  • Montgomery County
      1. OverUnder Church, 600 S. Frazier St.
      2. Lone Star Convention Center, 9055 Airport Rd.
      3.  Church Project, 602 Pruitt Rd.
      4.  Madeley Ranch Elementary, 3500 Madeley Ranch Rd.
      5.  Wildwood UMC, 8911 FM 1488
      6. Rob Fleming Recreation Center 6464 Creekside Forest Drive, The Woodlands
  • Walker County
      1. – 455 SH-75 North


  2. Salvation Army of Harris County
  3. Iglesia Cristiana Vision Divina
  4. call 832-369-9390 for the emergency referral line.
  5. Water:
    1. Water Tower in West University Place
    2. DM @texanjason on Twitter – 5 gallons of water
    3. Amahle Bar & Lounge- 1916 Baldwin Street
    4. GEORGETOWN- 445 E. Morrow St (12:30-5PM)

Mutual Aid/Donations

  1. Crowd Source Rescue (
  2. Houseless Organizing Coalition (
  3. West Street Recovery
  4. Homeless Houston
  5. Mutual Aid Houston is NOT accepting donations as of right now!



An Update on Reopening | May 27, 2020

May 27, 2020


After weeks of planning, protocol training, and implementing enhanced safety measures that exceed state and federal regulations, we are slowly reintroducing services at all milk + honey locations this week. 

I’d like to provide in-depth detail about our reopening phases. I hope this transparency equips you with the necessary information to make the decision of when returning to milk + honey feels right for you. 

First, I’d like to highlight some critical aspects of our employee requirements:

  • At this time, we are recalling employees on a volunteer basis. It is not mandatory that service providers return to work.
  • We have updated our paid-time-off policy to include an expanded sick leave benefit. This benefit is for all employees to use toward sickness, disability, medical appointments, or if a doctor has recommended that they self-isolate due to coming into close contact with a person who is lab-confirmed to have COVID-19. 
  • We have partnered with Remedy, a fleet of open-air, drive-thru COVID-19 testing sites in Austin, Fort Worth, and Houston, that is available 24/7, 365 days a year. This partnership provides our team with free COVID-19 evaluation and testing. 
  • All milk + honey employees are required to certify they have not been in close contact with anyone who is/was COVID-19 positive to their knowledge.
  • All milk + honey employees are required to have their temperature checked with a non-touch thermometer when they arrive to work. Any employee with a temperature of 100ºF or higher will be sent home.
  • Employees will continue to follow strict sanitation policies before, during, and after each service and/or client interaction.
  • Upon arrival at any milk + honey location, there will be additional safety and sanitation measures noted throughout the space. We will have visual social distancing markers in the retail and lobby area as well as the lounge to ensure physical space is kept between individuals. 

We’re calling this current phase our “soft opening.” During this phase, we’re only offering salon treatments with reduced capacity and staggered appointments to allow for optimal social distancing. All hair-dryer/blowout and keratin services are suspended until further notice. At this time, we are prioritizing clients on the reservations waitlist as well as those who had appointments canceled due to our closure in March.

Phase 1 of our reopening begins on June 1 and we will expand our service offering to include massage, esthetics, and nail treatments. This phase is also voluntary for our employees. All services will be offered in a reduced capacity, in staggered appointment times, and with necessary modifications. In addition to blowout and keratin services, all Body Treatments, Couples Treatments, and the Warm Oil Head and Neck Massage and Hair Masque enhancements will be suspended until further notice. Any steam elements received in facial services will be replaced with hot towel compresses. Select online appointments will be available to reserve, but we will continue to primarily contact clients who have joined the reservations waitlist. If you have not done so already, you can join here

In Phase 2, we will continue to adhere to all of our enhanced sanitation and safety protocols that were put into place during our soft opening but will also increase our capacity to provide services. During this phase, we will open up additional shifts and invite more of our employees to return to work. 

The following phases will be contingent upon feedback from employees and clients, our own and expert risk assessment of the spread and danger of the virus, and further monitoring of the COVID cases here in Texas. We will provide more detail around later Phases as we know more.

Throughout every phase, we will exceed COVID-19 regulations provided to us by the Texas Department of Licensing and Regulation and ask that the following precautions, listed below, be met by our clients. If they are not, we will kindly ask you to reschedule your appointment to a later date.

  • Clients are required to wear masks upon arrival and throughout the duration of their reservation. There will be minor exceptions, which include facials, facial waxing, and changing from a personal mask to a disposable one for haircolor services. 
  • Only the client receiving the service is permitted to enter. Additional guests, including children, will not be permitted. We apologize for the inconvenience. 
  • Social distancing will be enforced — with the exception of the service provider that a client is scheduled with.
  • All clients will be asked to arrive 15 minutes prior to their reservation to allow time for an extended check-in. Check-in will include taking the client’s temperature with a non-touch thermometer. If the temperature is above 100ºF, we will ask the client to reschedule.
  • Our concierge will verbally screen clients upon arrival and inquire about the following symptoms:
    • Cough
    • Shortness of breath
    • Chills/shaking
    • Muscle pain/headache
    • Sore throat
    • Loss of taste or smell
    • Feeling feverish
    • Known contact with a person confirmed positive for COVID-19
  • A temporary sanitation surcharge will be added to each ticket.
  • We will make every effort to make payments touchless. The same card used to schedule the reservation should be physically shown to the Concierge at the time of checkout.
  • Clients should bring minimal personal items to their reservation.
  • Our amenities in the locker room are temporarily unavailable, including showers, robes, sandals, and styling products.
  • We encourage clients to bring their own water bottles but will provide water upon request in single-use cups. 
  • We recommend that our Concierge handle all retail and ask that clients refrain from touching the products on the shelves. If a client would like to try something, they may request a sample in a single-use container.

As a business owner, mother, and fellow human navigating these murky waters, I know that reopening is a big step — one that will undoubtedly spark questions and concerns. While I feel confident that our team has done (and will continue to do) an exceptional job in addressing every aspect of employee and client safety, I welcome any and all questions you have regarding our reopening. The best path forward is to continue the conversation honestly, openly, and together as we move into these next phases. 

We look forward to seeing you soon.


With optimism,
Alissa Bayer


Join Us in Helping Our Employees

March 20, 2020

We made the tough, but right, decision to close our location doors earlier this week. Since then, we’ve been working tirelessly to support our incredible service providers and support staff, who are not currently able to perform their daily schedule of treatments and tasks due to this unprecedented situation, by providing ongoing healthcare and paid time-off benefits, daily communication regarding resources, and an employee assistance fund. This fund includes an employee relief stipend, opportunities to earn income outside of their normal job functions, as well as the efforts listed below.

Here’s how you can contribute:

  1. Join Our Reservations Waitlist. We can’t wait to see you. Click through to join our waitlist and you’ll be the first to be notified of our locations’ reopening. We’re following federal, state, and city policies to ensure everyone’s safety, but we’re hopeful that within several weeks’ time, we’ll have the opportunity to care for you once more. Join the list now.
  2. Donate to milk + honey’s Virtual Employee Relief Tip Jar. 100% of the proceeds go directly toward employee assistance. If you’d like to donate a tip to our service providers and support staff who have been impacted by our spa location closures, please click here now.
  3. Buy Gift Certificates and Treat Your Future Self. Purchasing a milk + honey gift certificate directly supports our employees and allows us to continue operating our business locally. Now through April 3, 2020, 20% of proceeds from all gift certificates purchased on will go directly toward employee assistance.

We appreciate your kind words and outreach greatly. We’re all in this together.


milk + honey is coming to Fort Worth

July 18, 2018

“I’m happy to share that we are opening our first spa and salon in the Dallas/Fort Worth area, slated to open this winter. The newest location will be located in The Shops at Clearfork and will feature 14 treatment rooms, eight salon chairs, and four mani-pedi stations.

Over the years, we’ve been lucky enough to have thousands of Dallas/Fort Worth clients join us in Austin and Houston, so when the opportunity to expand into The Shops at Clearfork was presented to us, we knew it would be a great fit.

We’ll keep you updated as we near our opening date in Fort Worth. In the meantime, you can follow us at @milkandhoneyspa for sneak peeks along the way.

Thank you for your continued support!”

Alissa Bayer, founder + owner

what to know before you wax

July 17, 2018

It’s that time of year again. Pool parties and beach vacays can often mean one thing: waxing bikini lines and beyond. Though many favor rocking body hair these days, (you’ve gotta do you!) we’re sharing some pro-tips to make the most of your next waxing appointment. We caught up with the ever-glowy (and incredibly kind) milk + honey esthetician, Jessica H., for her hair-removal best practices.

Continue Reading…


what you should know about hair hydration

July 12, 2018

Everyone knows your skincare regimen needs a little TLC during the sunny, summer months, but have you ever considered your hair routine? Personally, I find myself stepping up my hair hydration game between May and Octoberish. (That’s summer when you live in Austin.) I prefer to let my hair air dry, but Texan summer heat + my natural waves = an often frizzy, not super chill look on my part. I’ve tried Lee From America’s famous #cocobun, of course, but I needed insider info. During a blowout at milk + honey, I found the answers c/o Kate Allen, a very knowledgeable stylist.

Continue Reading…

Skin Care, Uncategorized

summer-ready skin in 3 quick steps

June 1, 2018


Whether it’s protecting against the harsher heat or showing off that new swimsuit, there are many reasons to bid adieu to dry skin and uncover your greatest glow this summer. We encourage creating a plan for healthy, hydrated skin with these three preliminary skincare tips.

Continue Reading…

Life, Uncategorized

renew 2018 by milk + honey

December 31, 2017

In 2018 we are focusing on helping you RENEW through a holistic approach of reconnecting with your natural self. Rather than worrying about resolutions too stressful to keep, we’re here to champion simple and approachable ideas to CLEANSE your body of toxins, RECONNECT with your mind, body, & environment, and NURTURE a conscious lifestyle for a lifetime.   While we hope our day spas continue to provide a delicious respite from your busy lives, we want to help you incorporate the restorative experiences of our spa into your daily life in 2018, leaving you feeling whole, happy, and renewed.


Mother Nature reveals how vital it is for cleansing and releasing in order to rebuild. Throughout the month of January, we’re focusing on cleansing our bodies, minds, and environments of the toxins that inhibit or disrupt our natural rhythms.



After minimizing the exposure to toxins, February is about simple and approachable ways to elevate your mind, body, and environment to maximize your health and happiness, the true foundation of beauty.



Knowledge is indeed power, but the real results come from practical applications of what you’ve learned that you can sustain throughout the year. That’s why Month 3 is all about nurturing you by creating grounding rituals, routines, and habits that promote wholeness, wellness, and rejuvenation all year long.


Follow us on Instagram for more.

Body, Massage, Uncategorized, Wellness

4 Steps to a Top-Notch Massage

October 26, 2017

We know what you’re thinking. What could possibly make a massage even better? We have the answer: a massage with enhancements. Each enhancement will take your massage to the next level by addressing a specific intention.


If you’re on the go:

Our back scrub or foot scrub doesn’t add much time to your reservation, but it makes the experience extra special. The added exfoliation is also great for circulation and removing dead skin.

If you’re feeling adventurous:

We recommend giving Body Brushing a try. It feels interesting and invigorating. The process helps to prevent cellulite, stimulate circulation, and lymphatic drainage. The best part? You keep the brush and take it home with you. Dry brushing at home can become a simulating ritual, similar to drinking a cup of coffee in the morning.

If you’re trying to beat the cold, winter months:

Our Warm Oil Scalp and Neck massage is the perfect wintertime treat. This enhancement adds an extra 15 minutes to your experience, as your therapist drizzles warm oil down your head and neck before performing a scalp massage.  Make sure you have time to enjoy the steam shower after this enhancement. This icing on the cake with this enhancement: the oils are incredibly hydrating for your hair.

If you want the ultimate “treat yourself” experience:

The Ultimate Massage package includes full body brushing, a 90-minute massage, as well as the Warm Oil Scalp and Neck massage. It’s just as luxurious as it sounds–we promise.


Still curious about our enhancements?

Check out the full list here.


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